Policies & Guidelines | Fletcher Free Library

The Fletcher Free Library has policies, rules and ordinances to ensure the best possible patron experience for everyone.

LIBRARY ORDINANCE

https://www.codepublishing.com/VT/Burlington/#!/Burlington21/Burlington2101.html#21-43

21-43 Fletcher Free Library.

(a) Purpose. The purpose of this section is to provide a system of standards for use of the Fletcher Free Library to ensure a safe, secure, relaxing, and pleasing environment for all visitors, library patrons, and staff, while maintaining access to library materials and facilities in order to promote education, reading, research, and learning.

(b) Scope. This section applies to all persons accessing, using, or otherwise located on, at, or within all buildings and interior or exterior grounds controlled or operating by the Fletcher Free Library.

(1) "Commission" means the library commission.

(2) "Regulated drug" means any drug as defined in 18 V.S.A. § 4201(29) or any drug prohibited under federal law.

(3) "Library" means the Fletcher Free Library.

(4) "Library resources" means any library materials, equipment, furniture, fixtures, or buildings located within the library premises.

(5) "Library premises" means all buildings, interior portions of buildings, and exterior grounds connected to buildings that are controlled or operated by the Fletcher Free Library.

(d) Prohibited acts—Class A. The following acts are designated as Class A acts that are prohibited on the library premises:

(1) Activities or behavior that may result in injury or harm to any other person, including challenging another person to fight or engaging another person to fight.

(2) Directing a specific threat of physical harm against an individual, group of individuals, or property.

(3) Engaging in sexual conduct or lewd behavior.

(4) Possession, use, selling, or distribution of any regulated drug.

(5) Destroying, abusing, or damaging library resources.

(6) Using library resources in a manner likely to cause personal injury or injury to other persons or property.

(7) Having been found liable for committing a Class B prohibited act three (3) or more times in any one (1) calendar year.

(e) Prohibited acts—Class B. The following acts are designated as Class B acts that are prohibited on the library premises:

(1) Engaging in conduct that unreasonably disrupts or interferes with the normal operation of the library, or unreasonably disturbs library staff or patrons, including but not limited to, conduct that involves: (a) the use of abusive, threatening, or harassing language or gestures; (b) conduct that creates unreasonable noise; (c) conduct that consists of loud or boisterous physical behavior or talking; or (d) entering staff-only spaces without permission.

(2) Using library resources in a manner inconsistent with their intended use.

(3) Being under the influence of alcohol or a regulated drug.

(4) Possessing an open or unsealed container which contains an alcoholic beverage, or consuming or attempting to consume any alcoholic beverage, except as allowed at a library-approved event.

(5) Possessing marijuana unless the person is a registered patient in possession of a valid registration card under the provisions of the State of Vermont Therapeutic Use of Cannabis Act at 18 V.S.A. § 4201, et seq.

(6) Consuming or otherwise using marijuana.

(7) Smoking or vaping any substance of any kind.

(8) Having been found liable for a Class C prohibited act three (3) or more times in any one (1) calendar year.

(f) Prohibited acts—Class C. The following acts are designated as Class C acts that are prohibited on the library premises:

(1) Failing to abide by posted library rules, including rules for: (a) the acceptable use of the internet and library computers; (b) use of personal electronic equipment; (c) consumption of food or drinks; (d) use of designated library facilities; (e) use of restroom facilities; or (f) personal hygiene.

(2) Failing to follow the reasonable direction of library staff related to a library rule or policy.

(3) Use or preparation of tobacco products, bidis, beedies, or tobacco substitutes as those terms are defined in 7 V.S.A. § 1001.

(4) Leaving personal belongings unattended in a manner that interferes with library staff or other persons on the library premises or placing personal belongings on library resources in a manner that interferes with library staff or use of the library.

(5) Interfering with the free passage of library staff or visitors to the library.

(6) Primarily making use of the library premises for sleeping.

(g) Prohibited acts—Class D. The following acts are designated as Class D acts that are prohibited on the library premises:

(1) Bringing bicycles or other similar modes of transportation inside library buildings, including, but not limited to, vestibules or covered doorways except that bicycles may be placed on bicycle racks provided in those areas.

(2) Bringing animals into library buildings, with the exception of service animals or animals brought to a library-approved event where animals are permitted. Animals brought into library buildings must always remain under the control of the owner and not create a disturbance.

(3) Leaving animals tethered or otherwise unattended on the library premises.

(4) Soliciting, petitioning, or canvassing unless the activity is part of a program in a space designated for or expressly permitting the activity.

(5) Taking library resources into restrooms.

(6) Using roller skates, skateboards, or other similar devices.

(7) Leaving children under the age of nine (9) without the supervision of a person over the age of sixteen (16) who is taking an active role in attending to and supervising the child.

(8) Entering or remaining in library buildings without proper footwear or clothing.

(9) Storing or using personal materials such as bedrolls, sleeping bags, large bags, or suitcases.

(h) Enforcement. Penalties for violations of this section shall be as follows:

(1) Class A prohibited acts. Any person that has committed a Class A prohibited act under this section shall have committed a civil offense and be subject to a fine of three hundred dollars ($300.00) (with a two hundred fifty dollar ($250.00) waiver penalty). The director of the library, or designee, is authorized to issue a Vermont municipal complaint for a violation of subsection (d) of this section.

(2) Class B prohibited acts. Any person that has committed a Class B prohibited act under this section shall have committed a civil offense and be subject to a fine of one hundred fifty dollars ($150.00) (with a one hundred twenty-five dollar ($125.00) waiver penalty). The director of the library, or designee, is authorized to issue a Vermont municipal complaint for a violation of subsection (e) of this section.

(3) Class C prohibited acts. Any person that has committed a Class C prohibited act under this section shall have committed a civil offense and be subject to a fine of fifty dollars ($50.00) (with a thirty dollar ($30.00) waiver penalty). The director of the library, or designee, is authorized to issue a Vermont municipal complaint for a violation of subsection (f) of this section. Failure to correct the prohibited act shall result in dismissal from the library premises for the remainder of the day after an opportunity to be heard by the director of the library, or designee.

(4) Class D prohibited acts. Any person that has committed a Class D prohibited act under this section will be asked to correct the prohibited conduct immediately. Failure to correct the prohibited act shall result in dismissal from the library premises for the remainder of the day after an opportunity to be heard by the director of the library, or designee.

(i) Trespass. In addition to any other penalties set forth in this section, the director of the library, or designee, may issue a notice of trespass to any person who has committed a Class A or Class B or Class C prohibited act in accordance with this subsection (i).

(1) Initial determination. If the library director, or designee, determines that a person has violated subsection (d), (e), or (f) of this section, the library director, or designee, may issue a notice of trespass against that person only after that person has received notice of intent to issue a notice of trespass and has been given the opportunity to be heard by the director, or designee, on the grounds for or extent of the notice. If, after giving the person the opportunity to present evidence, the director, or designee, determines that trespass is still warranted, the library director shall issue a notice of trespass to that person, which shall state the prohibited act committed, the date and time the act was committed, the contact information of the person issuing the notice of trespass, the trespass period, the effective date of the trespass notice if not appealed, the consequences of violating the notice of trespass, and information on how to appeal the notice of trespass. The notice of trespass must be hand delivered or sent via first class mail to the last known mailing address. The notice of trespass shall become effective immediately upon issuance.

(2) Appeal procedure. The notice of trespass may be appealed to the commission by filing a written notice of appeal. The notice of appeal must be received by the library within three (3) business days of issuance of the notice of trespass. The notice of appeal shall set forth the basis for the appeal and include valid contact information, including a mailing and/or email address. Failure to file a timely petition shall constitute a waiver of any right to appeal the notice of trespass.

(3) Hearing. Except as otherwise directed by the commission, the appeal shall be heard within ten (10) business days following receipt of the appeal. The hearing before the commission shall be on the record. The commission shall consider the preponderance of the evidence and the burden of proof is on the library director, or designee. The commission shall render a decision at the conclusion of the hearing and mail a certified copy of the decision to the last known mailing address. The decision of the commission shall be deemed final and effective upon issuance.

(4) Judicial review. The decision of the commission may be appealed under Rule 75 of the Vermont Rules of Civil Procedure.

(5) Restorative justice. A person may choose to engage in a restorative justice process with the Burlington Community Justice Center that could adjust the duration of the trespass and the fine. The notice of willingness to engage in the restorative justice process must be communicated to the library either in person, by phone, electronic mail, or first class mail within seven (7) business days of issuance of the notice of trespass.

(6) Duration. A person that has committed a Class A prohibited act shall be subject to a notice of trespass for one hundred eighty (180) days. A person that has committed a Class B prohibited act shall be subject to a notice of trespass for sixty (60) days. A person that has committed a Class C prohibited act shall be subject to a notice of trespass for one (1) day.

(j) Protection of library property; penalties.

(1) The city may recover in a civil action damages for detained or damaged library property, together with costs and reasonable attorney’s fees. Damages may include both delinquent fines and replacement fees.

(2) A person who willfully damages or defaces or removes without authorization any recording, book, or object available for public use or loan from the library shall be fined not more than one hundred dollars ($100.00) for each offense. Each piece of library material shall be a single offense.

(3) A library patron who detains library property for more than ninety (90) days after being provided written notice to return the property shall be fined an amount equivalent to the replacement cost of the material wrongfully detained, including the staff time to replace it, up to a maximum of five hundred dollars ($500.00).

CIRCULATION POLICY

Total items of any kind: 35
Movies on DVD: 5

To promote greater equity, the Fletcher Free Library has eliminated most overdue fines. Library users are still responsible for fees associated with the replacement of lost or damaged books and other materials checked out. Under this new policy, it is important to understand the difference between overdue fines and billed-item fees. Overdue fines are the daily charges applied to items not returned by their specified due date. Billed-item fees represent the charges applied for lost, damaged, or unreturned materials and are still in effect. Library users are encouraged to be good neighbors and return materials in a timely fashion so others may enjoy these resources.

Museum Passes & Select LONT items $3.00 late fine per day

Telescope and Laptop and WiFi Hotspot Kits $5.00 late fine per day

Lost/Damaged Items or Items not returned after 45 days late incur the Replacement cost of the item plus a $5 processing fee.

*Some items (such as Books on CD, Launchpads, Museum Passes & Playaways, and some LONT items) have high replacement costs. Please contact the front desk for this information at 802.863.3403.

Payments may be made with cash, check, or credit card at our front desk. Credit transactions have a $3.00 additional flat fee.

Loan Terms:

Books & Audio: 3 weeks
Movies & Tools or LONT items: 1 week
Back periodicals: 1 week
Item may be renewed 5X unless other patrons have placed holds.
Renewals and Placing Holds:

Call (863.3403, ext. 0) or visit the Circulation Desk, or
Use our online catalog via a link above. With your 14-digit Library Card Barcode and 4-digit PIN you can Sign In, then click "My Account" to renew and place holds on line 24/7. (PINs are noted on new cards-- if yours is missing, visit the Circulation Desk in person to get your PIN).
Interlibrary Loan is available for items not in our collection, as long as they are not newly-published.

Returns:

Items must be checked in at the Circulation Desk before closing on the due date.
The Book Drop located by the front door is open for returns when the Library is closed. Items returned in the Book Drop are checked in on the following day.
Another Book Drop is located at the Library's New North End Branch.

MEETING ROOM POLICY

Policy and Rules for Use

The Fletcher Free Library welcomes the use of its meeting rooms. We ask that individuals and groups be responsible for this community resource. The mission of the Library is: To inform, enrich and nurture a community of lifelong learners. The meetings rooms help support our mission.

WHO CAN USE LIBRARY MEETING ROOMS

1. The meeting rooms are available for non-commercial and non-profit purposes. Examples of these are:

civic
community
cultural,
educational activities
or other purpose compatible with Library use

2. The Library does not discriminate against individuals or groups because of their

race
color
religion
national origin
ancestry
place of birth
age
sex
sexual orientation
gender identity
political affiliation
marital status
veteran status
disability
HIV status
genetic information
physical or mental impairment
receipt of public help.

3. Meeting rooms must be open to the public. Meeting rooms are monitored by Library staff to ensure compliance with this policy. Meeting rooms are not for:

private meetings personal use? family parties social functions

The Library Director may make exceptions under special circumstances.

4. Minors (ages 13-17 years old) may use a meeting room. Only adults may reserve a meeting room. The adult reserving the room will be responsible for complying with this policy. Should an adult not be available to complete the reservation, a reservation may be requested by a minor, subject to the review and approval of library staff.

5. When available, meeting rooms are available for walk-in use by individuals. Rooms are still open to the public.

6. Please notify a librarian of anyone requiring accommodations for access or use of the meeting rooms. Library staff will work with the appropriate individuals to address the request.

FEES AND CHARGES

1. The rooms are available without charge. Donations are accepted.

2. No admission fees may be charged. No buying or selling is permitted. Exceptions, such as the sale of books connected to a book reading and signing, may be approved by the Director.

SCHEDULING OF ROOMS

1. Reservations of meetings rooms can be made:

1. Online at Reservation Request Form

2. Completing a paper Reservation Request Form available at the Library.

Reservations must be made at least two weeks before the event date. All reservations are on a first come, first served basis. Reservations are not accepted more than three (3) months in advance of the meeting.

2. The contact person for a meeting room must give a name and valid contact information. Contact information will be available to the public upon request. Falsifying name and/or contact information will result in the cancellation of the room reservation and may prevent an individual or group from reserving a meeting room for future use.

3. Rooms available with the following limitations:

a. Main Reading Room: maximum occupancy 299 (Director’s approval only)

b. Fletcher Meeting Room: maximum occupancy 72

c. Pickering Meeting Room A: maximum occupancy 60

d. Community Meeting Room: maximum occupancy 50

4. Standing reservations for monthly meetings may be scheduled for no more than three consecutive months. Weekly meetings may be scheduled for no longer than one month. The Library generally will not allow regular weekly meetings by a single group or individual for an extended period of time. If the library needs use of the room for a library program, the library may cancel or reschedule a booking with 30 days notice.

5. No group or individual may assign its reservation to another group or individual.

6. Library-sponsored activities will take precedence over other activities. The Library reserves the right to cancel any scheduled use of a meeting room if, in the Director’s discretion:

(1) It conflicts with the operation of the Library

(2) The room is needed for a Library-sponsored activity

(3) The individual or group fails to follow Library policy.

USE OF THE ROOMS

1. The meeting rooms are available during the hours in which the Library is open to the public. Programs during closed hours must be arranged with programming librarian or Director.

2. Reservations must include set-up and clean-up times by the group.

3. Use of the meeting rooms before the public opening time is allowed if staffing can be arranged. Groups are expected to leave the room 15 minutes before the Library closes. Groups that do not vacate on time will be charged $25.00 for every 15 minutes past the close time. Late fees may be appealed to the Library Director due to financial hardship.

4. The scheduling party may arrange the chairs and tables to suit their needs. Following the meeting, and the room should be left in good order. Any special cleaning needed after the meeting will be paid for by the scheduling party. The person who made the reservation will be charged a fee based on the following rates:

a. Maintenance (reset room, clean carpet, repair furniture): $25/hour

b. Equipment damage or replacement: Cost plus $25 service fee

5. Light refreshments may be served in the meeting rooms. The Library does not provide supplies for refreshments. No alcoholic beverages are permitted without the approval of the Director, and programs must have received the appropriate license.

6. No provision can be made for the storage of equipment and supplies to be used by anyone using the meeting rooms.

7. Special arrangements must be made at least 7 days in advance to use the Library’s technology equipment.

8. The Director or staff may stop any meeting or event disruptive to Library operations. The Director or staff may stop any meeting or event incompatible with Library uses.

9. Room temperature is pre-set and cannot be adjusted by Library staff.

10. The Library does not guarantee parking facilities for those attending a meeting.

11. All participants are required to follow the Library ordinance.

RESTRICTIONS

The Library does not assume any responsibility or liability for loss, damage or injury to any person or property occurring as a result of the activities of any person using the meeting rooms.

1. Use of the meeting rooms does not constitute Library endorsement of the viewpoints expressed by participants in the programs.

2. Publicity for an event that is not sponsored by the Fletcher Free Library or the City of Burlington must not be worded in a manner that would imply Library sponsorship of the group’s activities.

3. The name, address, and/or telephone number of the Library must not be used as the official address or headquarters of an outside organization.

4. The party scheduling the meeting room shall be responsible for any injury to any participant and for any damage caused by any participant to the Library or other person.

Approved by the Library Commission, March 16, 2022

To Reserve a Meeting Room, go to https://www.fletcherfree.org/ReserveAMeetingRoom

RESTROOM RULES

Restrooms for the general public are located on the 2nd Floor.

The restrooms located in the Basement level are restricted for use by those attending meetings in the Community Room.

The restrooms in the Children’s area are restricted to children, parents and/or caregivers accompanied by a child, or users requiring ADA accessibility.

Restroom visits are to be brief. Bathing, shaving, clothes washing, and wound care are prohibited. Librarians can provide area resources to address these needs.

Restroom security checks are done regularly.

Restrooms close 15 minutes before the Library closes.

COLLECTION DEVELOPMENT POLICY

COLLECTION DEVELOPMENT POLICY DRAFT - April, 2024

Mission
In keeping with the Fletcher Free Library’s mission statement, The Collection Development Policy serves to ensure that its collection of books and materials meets the needs of the diverse community it serves. We aim to create a collection that is comprehensive, current, and relevant, reflecting the cultural and educational interests of Burlington.

Purpose
The Collection Development Policy helps guide decisions about what materials to include in the library's collection and how to keep it organized and useful.

Profile
Being the biggest public library in Vermont, The Fletcher Free Library serves over 42,000 people. This library provides information to a community with various backgrounds. Burlington's school kids speak sixty different languages. Burlington is home to several company headquarters, supports creative industries, and is the location of the University of Vermont and Champlain College.

Philosophy
The library collects materials to support its mission. It collects items in different formats for all age groups. The decisions about what to add to the collection are influenced by what library members want and need. We look at how often materials are borrowed, what titles people ask for, and how many people are waiting to read them. If something is in high demand, we might buy more copies to make sure everyone can access it. We look for materials that provide subject matter expertise on areas that are useful for research, too.

We follow the Library Bill of Rights from the American Library Association, which means we try to avoid any kind of bias in the materials we offer. It doesn't matter if the beliefs of the librarians, selectors, commissioners, or library members are different – everyone should have the same access to information. We make sure to support each individual's journey and don't favor one person's needs or preferences over another's. Even if the content is controversial or not popular with everyone, we believe everyone should have the right to access information.

Our collection is always changing. We add new things and sometimes take out older ones. We're careful to keep items that remain valuable to the community, and we decide what to keep based on how often they're used, our budget, and space limitations. If we don't have something, we can borrow it from other libraries in Vermont.

For kids and teens, we have special collections that aim to encourage reading for fun, support education, and foster a lifelong love of learning. These collections should spark interest, improve reading skills, and represent the diversity of the community. The responsibility for what kids and teens read and watch lies with their parents or guardians. We respect that relationship and don't interfere.

Additionally, we also adhere to the requirements of 22 V.S.A. (Vermont Statutes Annotated) § 67 which requires all Vermont Library collection development policies to comply with the First Amendment, the Civil Rights Act of 1964, State laws prohibiting discrimination in places of public accommodation, and to reflect Vermont’s diverse people and history, including diversity of race, ethnicity, sex, gender identity, sexual orientation, disability status, religion, and political beliefs. These requirements are applicable and will be adhered to in our reconsideration and retention policies.

Managing the Collection
The library staff is in charge of following the Collection Development Policy and taking care of the collection. They regularly review the collection to make sure it's still useful and relevant. Items that are no longer needed are removed according to specific guidelines. The Friends of the Fletcher Free Library help by selling or redistributing these materials.

Choosing and Maintaining Materials
When deciding what to add to the collection, we have certain criteria. The following is a list of some of the criteria we consider, but it doesn't cover all the factors we might consider.
•   Relevance to the needs and interests of the community
•   Price, availability, and the Library’s materials budget
•   Date of publication
•   Suitability of the format for library circulation
•   Current or historical significance of the author or subject
•   Reputation and qualifications of the author, publisher, or producer, with preference generally given to titles vetted through the editing and publishing industry
•   Review in a standard reviewing source (e.g., Booklist, School Library Journal, Publishers Weekly, Library Journal, Kirkus Reviews); reviews and discussion in national newspapers and magazines, local publications, broadcast media, and reputable online sources
•   Relevance to the existing collection’s strengths or weaknesses
•   Local significance of the author or subject
•   Extent of publicity, critical reception, and anticipated demand

Some materials become outdated faster than others, so it's up to the selectors to make sure our collection stays current.

People who choose materials for the library have different tools to help them. They use their training, knowledge, and experience to make informed decisions. They also read industry journals and attend conferences to stay updated.

Some of our digital materials are only available in large buying blocks from our vendors. This means we get a bundle of titles, not individual titles. We do our best to examine the titles in these bundles closely, but sometimes items are included that we didn’t intend to recieve and it takes time to remove these from our digital platforms.

Removing Materials
Taking items out of the collection is as important as adding them. This is often called weeding. We constantly evaluate our collection. These are some of the factors we consider when removing items from our collection but it doesn't cover all the factors we might consider.
•   Damage or poor condition
•   Number of copies in the collection
•   Accuracy or timeliness
•   Current demand and frequency of use
•   Relevance to the needs and interests of the community
•   Local interest
•   Potential availability in other formats or from other libraries
•   Enduring value of the content
•   Coverage of the topic within the Library’s collection
•   Limitations of shelving space

Gifts intended for the collection: The Library does not usually accept book donations or other item donations for the collection. We kindly ask that book donations go to the Friends of the Fletcher Free Library (FFFL). Selectors continually go through the FFFL donations and may choose items that adhere to this collection policy and add it to the collection. Under special circumstances selectors may choose to consider a gift if it is of special importance or value to the City of Burlington

Self-Published Materials
Non-fiction self-published books will not be added to the collection.
Self-published fiction and biography books of local interest books will not be purchased by the library. Donations may be added to the collection at the discretion of the library. These types of self-published books will be marked on the spine label “Self Published” and may be shelved in a separate area. These books may be weeded after one year, with exceptions being made by the library on a per case basis.

Requests for Reconsideration
A community member may submit a formal Request for Reconsideration for an item in writing. The form is available online or at the Circulation Desk.

When a completed Request for Reconsideration form is received, the Library Director will appoint an ad-hoc committee from the professional staff including, but not limited to, the Selector for the subject area of the item in question and the appropriate department head. The committee will consider the request in relation to the Library’s mission, policies, and selection criteria. They will then make a written recommendation to the Library Director, who will make the final decision regarding the disposition of the material. The Library Director will communicate the decision, and the reasons for it, in writing to the member who initiated the Request for Reconsideration.

If the community member who initiated the Request for Reconsideration is not satisfied with the written decision of the Library Director, the decision may be appealed to the Library Board of Commissioners and Trustees by making a request to the Chair of the Board or the Library Director. The community member making the request will receive a reasonable opportunity to present an oral argument at a regularly scheduled Board meeting. The Board reserves the right to limit the length of the presentation. The Board will consider the merits of the written decision in light of the Library’s policies, and will vote to uphold or override the decision. The Board’s vote determines the final decision.

This policy was approved by the Library’s Board of Commissioners on July 17, 2024.

Definitions:
•   Acquisitions: This word is used when a selector orders a title, receives it, gets the invoice, and pays for it before it becomes part of the library's collection.
•   Collection management: This term covers all the decisions made after an item is added to the collection. It includes repairing, replacing, or removing damaged items and swapping out old items for newer ones.
•   Selector: This is a librarian who chooses and removes materials for the library's collections. They specialize in certain topics and use professional resources to find items that will improve the library experience for members.
•   Weeding: This is the process of identifying items that are damaged, outdated, or not in demand and removing them from the collection. Deciding what to remove is just as important as deciding what to add.
•   Self-publishing: This is the publication of any book or other media by the author’s own expense, without the involvement of an established third-party publisher.

REQUESTS TO REMOVE OR ADD MATERIALS

Please read our Collection Development Policy above before making your requests.

A community member may submit a formal Request for Reconsideration in writing. The form is available online (See PDF link below) or at the Circulation Desk. Upon receipt of a completed Request for Reconsideration, the Library Director will appoint an ad-hoc committee from the professional staff including, but not limited to, the Selector for the subject area of the item in question and the appropriate department head. The committee will consider the request in relation to the Library’s mission, policies, and selection criteria. They will then make a written recommendation to the Library Director, who will make the final decision regarding the disposition of the material. The Library Director will communicate the decision, and the reasons for it, in writing to the member who initiated the Request for Reconsideration. The Library Director will inform the Library Board of all Requests for Reconsideration and the issued decision.

If the member who initiated the Request for Reconsideration is not satisfied with the written decision of the Library Director, the decision may be appealed to the Library Board of Commissioners and Trustees by making a written request to the Chair of the Board. The member making the request will receive a reasonable opportunity to present an oral argument at a regularly scheduled Board meeting. The Board reserves the right to limit the length of the presentation. The Board will consider the merits of the written decision in light of the Library’s policies, and will vote to uphold or override the decision. The Board’s vote determines the final disposition of the material.

Requests to remove or add materials to the Library's collection can be made by downloading and filling out this form: PDF

LOCAL HISTORY COLLECTION POLICY

The Local History Collection of the Fletcher Free Library is established to maintain Vermont’s heritage and to enlarge understanding by preserving published documents that pertain to the artistic, cultural, economic, legal, literary, social, and technological development and history of the peoples, towns, and cities of Vermont with particular emphasis on Burlington. Some duplication with the University of Vermont’s research collection will be unavoidable. The collection is non-circulating; however, it will be readily available for use.

Criteria for inclusion are: historic significance, size and condition; monetary value; ability of the item to withstand library use; special shelving; care and restoration; security arrangements required to guarantee preservation of the item, and academic qualifications of the author or editor.

All donated materials are subject to the library’s gift policy.

Adopted 3/12/03

TECH CENTER RULES & POLICY

The Tech Center is for those of High School age and older. Computers in the Youth and Teen areas are available for youth in 8th grade or younger.

You must use your own Library Card or a computer guest pass. Using a barcode number not assigned to you will result in loss of Tech Center privileges.

Guest Reservations are limited to 3 per person.

You may have two 45-minute sessions per day. You may be permitted an extension if no one is waiting to use a computer.

Turn off your cell phone ringer. Cell phone conversations are permitted only in the Library's phone booth, stairways, or outside.

No more than 2 people at a computer.

If you need to talk, please whisper. If you use audio, please use your own or provided headphones.

Viewing pornography or tampering with equipment will result in loss of Tech Center privileges.

COMPUTER WORKSHOP POLICY

Because there is limited availability in each class, the following rules apply to all computer classes at the Fletcher Free Library:

A patron is only allowed to repeat the same class 2 times within two years. After 2 times a patron may only repeat the class at the discretion of the instructor.
A patron must call the Library if they are unable to attend a class they signed up for. If a patron misses 2 or more classes within a year they will not be permitted to take future classes without instructor approval. If a patron calls and cancels their participation in a class it is not counted as a missed class.
If, in the opinion of the instructor, a class participant's behavior in the class is detrimental to the learning environment they will not be permitted to take future classes and may be asked to leave the classroom. This behavior may include, but is not limited to, the following: Asking inappropriate questions that are unrelated to the subject matter, taking up an inordinate amount of the instructor's time, or acting in an aggressive or hostile manner to class participants or to the instructor.

Adopted by the Library Board of Commissioners, April 11, 2007; put in effect September 2007.

INTERNET USE POLICY

Fletcher Free Library (hereafter referred to as the "Library") serves the evolving educational and cultural needs of the Greater Burlington community. Our urban public library offers a welcoming place for people to gather and to learn. A trained staff helps patrons locate the materials and information they need for work and pleasure.

The Internet, a world-wide network of computer networks, is an essential medium for obtaining and transmitting information of all types. Therefore, public access to the Internet for personal enjoyment and access to information is germane to the Library’s mission.

The Internet is an unregulated medium. The Internet provides access to some information that is outdated, inaccurate, or incomplete or that some people may find offensive or disturbing. The Library is unable to control or monitor the content of the Internet, some of which changes quickly and without warning. Internet resources are not subject to the same selection criteria that the Library uses for other materials, although the Library identifies on its web site specific Internet sites that have potential interest for Library users. The Library specifically disclaims any responsibility for the accuracy, timeliness, authoritativeness, usefulness or fitness for a particular purpose of information obtained on the Internet, and the Library will have no liability for direct, indirect or consequential damages related to the use of information accessed through the Library's Internet service.

Since software and information downloaded from any source, including the Internet, may contain computer viruses, users are advised to utilize virus checking software on their home computers. The Library is not responsible for damage to users’ disks or computers or for any loss of data, damage or liability that may occur from use of the Library’s computers.

Internet computers may only be used for legal and ethical purposes. Examples of unacceptable use include, but are not limited to, the following:

viewing obscene material;
destroying, damaging, or modifying equipment, software, or data belonging to the Library;
introducing computer viruses;
compromising the safety and security of minors when using e-mail, chat rooms and other forms of direct electric communications;
using the workstation to make unauthorized entry to any other machine accessible via the Internet;
using another person’s barcode number or permitting another person to use his or her barcode number to access the computer network and Internet.

In addition, display of sexually explicit graphics is inappropriate in a public environment and is prohibited.

Access to the Library’s computer network and Internet is a privilege, not a right. Patrons found violating the Fletcher Free Library Internet Use Policy or such rules and procedures established by the Library staff to ensure the fair and reasonable use of Internet access will not be allowed to use the computers at the Library.

WI-FI INTERNET POLICY

The Library provides free wireless Internet access via an open, unsecured wireless network. It is strongly recommended that you do not use our networks to transmit personal, financial or legal data. It is not possible for the Library to protect you against malicious theft or interception of such data transmitted over the wireless networks.

The Library will not assume responsibility for the safety of equipment or for harm done to mobile device configurations, security, or data files resulting from connection to the library’s wireless service. Virus and security protection is the responsibility of the wireless user.

The mobile device owner is responsible for setting up their equipment to access the Fletcher Free Library wireless network. The library provides limited technical assistance to assist wireless users connecting to our network (please see below). The Library is not responsible for any changes you make to your computer’s settings and cannot guarantee your hardware will work with our wireless connection. Library staff does not provide technical assistance with wireless access, and will not under any circumstances make changes to the configuration of a privately owned wireless device.

Get Connected to the Fletcher Free Library’s Wi-Fi Networks
The Fletcher Free Library has two wireless network available for free public use. Neither is password-protected. The networks are named “Library” (provided by Burlington Telecom) and "FFL Main Reading Room WiFi" (provided by Comcast).

When connected to the “Library” network, once a browser window is opened, Burlington Telecom's terms of service page will appear. Click the check box to agree to the terms of service, and click on the “Submit” button in order to use this network. Comcast's "FFL Main Reading Room WiFi" network does not have a terms of service page.

Technical tips for connecting to the Library's Wi-Fi networks:

Make sure our device's wireless radio is on.
Your device may detect and connect to our wireless networks automatically. If not, open your device's Network/Wireless/Internet settings to view a list of available wireless networks. From here you can see which networks are in range, and connect to the "Library" or "FFL Main Reading Room WiFi" network. (Even though it may show up on the list, you will not be able to connect to the Library's "CompCenter" network.)

Please contact us if you have questions about wireless access at the library.

GIFT POLICY

The Fletcher Free Library accepts gifts of materials and funds providing the conditions of acceptance shall not place undue restrictions on the library and providing the library has the right to use and/or dispose of such gifts as it may deem advisable. Respect for the wishes of the donor will be accorded to the greatest degree possible.

BULLETIN BOARD POLICY

The purpose of the Bulletin Board Policy is to provide an opportunity for providing information on community events and services that are of educational, cultural or civic interest.

• No personal postings permitted. For example: lost pets, roommate wanted, truck for sale, etc.

• No postings that endorse or oppose candidates for public office.

• No postings about the adopting of federal, state or local legislation permitted.

• No postings promoting of commercial products or services.

• Proposed postings go to the Main desk. Postings are dated and posted as space permits within one week. Only authorized Library personnel may post or remove notices.

• Postings must include contact information.

• Maximum size of bulletin board notice is 11” x 17"

• One notice per event or issue permitted.

• The library may control the frequency with which notices may be posted by the same organization.

• Notices are removed when they are no longer timely or when space is needed for more current items.

• Posting information of illegal or criminal nature are not permitted.

• The Library is not responsible for the preservation or protection of materials posted.

• Unapproved postings are discarded.

• Postings do not imply endorsement by the Library

The Library reserves the right to refuse to post and to remove postings which do not meet the above criteria. The Library will remove posts that have been posted for a reasonable length of time.

Approved by Library Commission, January 22, 2024

ART COLLECTION POLICY

The main purpose of the Fletcher Free Library is the collection and dissemination of books. While the library hosts exhibitions, it collects art only as it relates to the history of Chittenden County. The only other art acquisitions are those commissioned by the library for the décor of the building. Works proposed for the collection will be evaluated by the library’s Collection Committee for possible acceptance.

SOCIAL MEDIA POLICY

FLL Social Media Policy

Policy statement
The Fletcher Free Library has established social media sites primarily in order to inform Library users about Library programs, events (including those co-sponsored with other organizations), and materials, and to encourage dialogue and the exchange of information and knowledge between users and Library staff about these programs, events and materials. The Library’s social media sites are not intended to be traditional public forums for the general exchange of ideas and viewpoints, but a limited forum for discussing library related programs that is open to users of all ages.

Definition
Social media is any website or application which allows users to generate and share content. The library uses several social media tools, including Facebook, Twitter, and blogs.

General provisions/regulations
The Fletcher Free Library welcomes public comments on our social media networks. Individuals are fully responsible for the content of their comments. Although the site is not monitored at all times, the Fletcher Free Library reserves the right to delete any post including following:

User Responsibilities and Use Restrictions:

Off-topic (not related to library business or to the particular article being commented upon) posts
Commercial and/or solicitations, promotions or spam
Endorsements of any financial or commercial entities
Duplicated posts
Comments that threaten or defame any person or organization
Comments that promote, foster, or perpetuate discrimination on the basis of race, creed, color, age, religion, gender, gender identity, sexual orientation, marital status, national origin, physical or mental disability, veteran status, or receipt of public assistance or that harass another person on one of those bases
Comments with explicit or overly suggestive sexual content or links to sexual content
Threatening, hateful, or racist language and personal attacks
Private, personal information published without consent
Violent, obscene, profane, or libelous content
Comments that suggest or encourage illegal activity
Copyright (or other protected legal interest) infringement/plagiarized material
Political advocacy
Posts that violate laws or library policies
Information that may compromise the safety or security of the public or public systems
Comments in support or opposition to any political campaign or ballot measure
Posts that contain spam or links to spam

Violations of any of the below may warrant, at the Fletcher Free Library’s discretion, an indefinite blocking of a user from our page(s).

Users of all ages have the responsibility to protect their privacy and should not post personally identifying information, such as last name, school, age, phone number or address. The library does not act in place of, or in the absence of, a parent. The library is not responsible for the quality or content of information encountered on the internet. The Library also assumes no responsibility for any claims, liabilities, actions or damages to personal property arising from use of any library-owned or leased electronic services, or resulting from the use of data made available through electronic information services.

Adopted 7/20/2015

Below are important statutes and statements that our library adheres to.

VERMONT LIBRARY STATUTES ON LIBRARY CONFIDENTIALITY

VERMONT LIBRARY STATUTES ON LIBRARY CONFIDENTIALITY

Title 22 : Libraries, History, And Information Technology

Chapter 004 : Library Patron Records

(Cite as: 22 V.S.A. § 172)

§ 172. Library record confidentiality; exemptions

(a) A library's patron registration records and patron transaction records shall remain confidential.

(b) Unless authorized by other provisions of law, the library's officers, employees, and volunteers shall not disclose the records except:

(1) with the written permission of the library patron to whom the records pertain;

(2) to officers, employees, volunteers, and agents of the library to the extent necessary for library administration purposes;

(3) in response to an authorized judicial order or warrant directing disclosure;

(4) to custodial parents or guardians of patrons under age 16; or

(5) to the custodial parents or guardians of a student, in accordance with the federal Family Education Rights and Privacy Act, by the library at the school the student attends.

(c) Statistical records pertaining to the patronage, circulation activities, and use of any service or consultation the library provides, provided that they do not contain the names of patrons or any other personally identifying information, shall be exempt from the provisions of this chapter. (Added 2007, No. 129 (Adj. Sess.), § 1.)

AMERICAN LIBRARY ASSOCIATION LIBRARY BILL OF RIGHTS

AMERICAN LIBRARY ASSOCIATION LIBRARY BILL OF RIGHTS

Library Bill of Rights

The American Library Association affirms that all libraries are forums for information and ideas, and that the following basic policies should guide their services.

I. Books and other library resources should be provided for the interest, information, and enlightenment of all people of the community the library serves. Materials should not be excluded because of the origin, background, or views of those contributing to their creation.

II. Libraries should provide materials and information presenting all points of view on current and historical issues. Materials should not be proscribed or removed because of partisan or doctrinal disapproval.

III. Libraries should challenge censorship in the fulfillment of their responsibility to provide information and enlightenment.

IV. Libraries should cooperate with all persons and groups concerned with resisting abridgment of free expression and free access to ideas.

V. A person’s right to use a library should not be denied or abridged because of origin, age, background, or views.

VI. Libraries which make exhibit spaces and meeting rooms available to the public they serve should make such facilities available on an equitable basis, regardless of the beliefs or affiliations of individuals or groups requesting their use.

VII. All people, regardless of origin, age, background, or views, possess a right to privacy and confidentiality in their library use. Libraries should advocate for, educate about, and protect people’s privacy, safeguarding all library use data, including personally identifiable information.

Adopted June 19, 1939, by the ALA Council; amended October 14, 1944; June 18, 1948; February 2, 1961; June 27, 1967; January 23, 1980; January 29, 2019.

Inclusion of “age” reaffirmed January 23, 1996.

AMERICAN LIBRARY ASSOCIATION FREEDOM TO READ STATEMENT

AMERICAN LIBRARY ASSOCIATION FREEDOM TO READ STATEMENT

The Freedom to Read Statement

AMERICAN LIBRARY ASSOCIATION FREEDOM TO READ STATEMENT

The Freedom to Read Statement

The freedom to read is essential to our democracy. It is continuously under attack. Private groups and public authorities in various parts of the country are working to remove or limit access to reading materials, to censor content in schools, to label "controversial" views, to distribute lists of "objectionable" books or authors, and to purge libraries. These actions apparently rise from a view that our national tradition of free expression is no longer valid; that censorship and suppression are needed to counter threats to safety or national security, as well as to avoid the subversion of politics and the corruption of morals. We, as individuals devoted to reading and as librarians and publishers responsible for disseminating ideas, wish to assert the public interest in the preservation of the freedom to read.

Most attempts at suppression rest on a denial of the fundamental premise of democracy: that the ordinary individual, by exercising critical judgment, will select the good and reject the bad. We trust Americans to recognize propaganda and misinformation, and to make their own decisions about what they read and believe. We do not believe they are prepared to sacrifice their heritage of a free press in order to be "protected" against what others think may be bad for them. We believe they still favor free enterprise in ideas and expression.

These efforts at suppression are related to a larger pattern of pressures being brought against education, the press, art and images, films, broadcast media, and the Internet. The problem is not only one of actual censorship. The shadow of fear cast by these pressures leads, we suspect, to an even larger voluntary curtailment of expression by those who seek to avoid controversy or unwelcome scrutiny by government officials.

Such pressure toward conformity is perhaps natural to a time of accelerated change. And yet suppression is never more dangerous than in such a time of social tension. Freedom has given the United States the elasticity to endure strain. Freedom keeps open the path of novel and creative solutions, and enables change to come by choice. Every silencing of a heresy, every enforcement of an orthodoxy, diminishes the toughness and resilience of our society and leaves it the less able to deal with controversy and difference.

Now as always in our history, reading is among our greatest freedoms. The freedom to read and write is almost the only means for making generally available ideas or manners of expression that can initially command only a small audience. The written word is the natural medium for the new idea and the untried voice from which come the original contributions to social growth. It is essential to the extended discussion that serious thought requires, and to the accumulation of knowledge and ideas into organized collections.

We believe that free communication is essential to the preservation of a free society and a creative culture. We believe that these pressures toward conformity present the danger of limiting the range and variety of inquiry and expression on which our democracy and our culture depend. We believe that every American community must jealously guard the freedom to publish and to circulate, in order to preserve its own freedom to read. We believe that publishers and librarians have a profound responsibility to give validity to that freedom to read by making it possible for the readers to choose freely from a variety of offerings.

The freedom to read is guaranteed by the Constitution. Those with faith in free people will stand firm on these constitutional guarantees of essential rights and will exercise the responsibilities that accompany these rights.

We therefore affirm these propositions:

1. It is in the public interest for publishers and librarians to make available the widest diversity of views and expressions, including those that are unorthodox, unpopular, or considered dangerous by the majority.

2. Creative thought is by definition new, and what is new is different. The bearer of every new thought is a rebel until that idea is refined and tested. Totalitarian systems attempt to maintain themselves in power by the ruthless suppression of any concept that challenges the established orthodoxy. The power of a democratic system to adapt to change is vastly strengthened by the freedom of its citizens to choose widely from among conflicting opinions offered freely to them. To stifle every nonconformist idea at birth would mark the end of the democratic process. Furthermore, only through the constant activity of weighing and selecting can the democratic mind attain the strength demanded by times like these. We need to know not only what we believe but why we believe it.

3. Publishers, librarians, and booksellers do not need to endorse every idea or presentation they make available. It would conflict with the public interest for them to establish their own political, moral, or aesthetic views as a standard for determining what should be published or circulated.

4. Publishers and librarians serve the educational process by helping to make available knowledge and ideas required for the growth of the mind and the increase of learning. They do not foster education by imposing as mentors the patterns of their own thought. The people should have the freedom to read and consider a broader range of ideas than those that may be held by any single librarian or publisher or government or church. It is wrong that what one can read should be confined to what another thinks proper.

5. It is contrary to the public interest for publishers or librarians to bar access to writings on the basis of the personal history or political affiliations of the author.

6. No art or literature can flourish if it is to be measured by the political views or private lives of its creators. No society of free people can flourish that draws up lists of writers to whom it will not listen, whatever they may have to say.

7. There is no place in our society for efforts to coerce the taste of others, to confine adults to the reading matter deemed suitable for adolescents, or to inhibit the efforts of writers to achieve artistic expression.

To some, much of modern expression is shocking. But is not much of life itself shocking? We cut off literature at the source if we prevent writers from dealing with the stuff of life. Parents and teachers have a responsibility to prepare the young to meet the diversity of experiences in life to which they will be exposed, as they have a responsibility to help them learn to think critically for themselves. These are affirmative responsibilities, not to be discharged simply by preventing them from reading works for which they are not yet prepared. In these matters values differ, and values cannot be legislated; nor can machinery be devised that will suit the demands of one group without limiting the freedom of others.

It is not in the public interest to force a reader to accept the prejudgment of a label characterizing any expression or its author as subversive or dangerous.

The ideal of labeling presupposes the existence of individuals or groups with wisdom to determine by authority what is good or bad for others. It presupposes that individuals must be directed in making up their minds about the ideas they examine. But Americans do not need others to do their thinking for them.

It is the responsibility of publishers and librarians, as guardians of the people's freedom to read, to contest encroachments upon that freedom by individuals or groups seeking to impose their own standards or tastes upon the community at large; and by the government whenever it seeks to reduce or deny public access to public information.

It is inevitable in the give and take of the democratic process that the political, the moral, or the aesthetic concepts of an individual or group will occasionally collide with those of another individual or group. In a free society individuals are free to determine for themselves what they wish to read, and each group is free to determine what it will recommend to its freely associated members. But no group has the right to take the law into its own hands, and to impose its own concept of politics or morality upon other members of a democratic society. Freedom is no freedom if it is accorded only to the accepted and the inoffensive. Further, democratic societies are more safe, free, and creative when the free flow of public information is not restricted by governmental prerogative or self-censorship.

It is the responsibility of publishers and librarians to give full meaning to the freedom to read by providing books that enrich the quality and diversity of thought and expression. By the exercise of this affirmative responsibility, they can demonstrate that the answer to a "bad" book is a good one, the answer to a "bad" idea is a good one.

The freedom to read is of little consequence when the reader cannot obtain matter fit for that reader's purpose. What is needed is not only the absence of restraint, but the positive provision of opportunity for the people to read the best that has been thought and said. Books are the major channel by which the intellectual inheritance is handed down, and the principal means of its testing and growth. The defense of the freedom to read requires of all publishers and librarians the utmost of their faculties, and deserves of all Americans the fullest of their support.

We state these propositions neither lightly nor as easy generalizations. We here stake out a lofty claim for the value of the written word. We do so because we believe that it is possessed of enormous variety and usefulness, worthy of cherishing and keeping free. We realize that the application of these propositions may mean the dissemination of ideas and manners of expression that are repugnant to many persons. We do not state these propositions in the comfortable belief that what people read is unimportant. We believe rather that what people read is deeply important; that ideas can be dangerous; but that the suppression of ideas is fatal to a democratic society. Freedom itself is a dangerous way of life, but it is ours.

This statement was originally issued in May of 1953 by the Westchester Conference of the American Library Association and the American Book Publishers Council, which in 1970 consolidated with the American Educational Publishers Institute to become the Association of American Publishers.

Adopted June 25, 1953, by the ALA Council and the AAP Freedom to Read Committee; amended January 28, 1972; January 16, 1991; July 12, 2000; June 30, 2004.

A Joint Statement by:

American Library Association
Association of American Publishers

Subsequently endorsed by:

American Booksellers for Free Expression
The Association of American University Presses
The Children's Book Council
Freedom to Read Foundation
National Association of College Stores
National Coalition Against Censorship
National Council of Teachers of English