Laptop, Chromebook, and Wi-Fi Hotspot Lending

Brought to you by the Digital Provide Project

Borrow a Laptop & Hotspot Kit, Chromebook & Hotspot Kit, Chromebook Kit, or Hotspot Kit for free from the Fletcher Free Library Tech Center, and work on the internet at home, at the cafe, or wherever else you need internet or computer access.

The Digital Provide Project, supported by the generous sponsorship of Northfield Savings Bank, Spruce Mortgage, and a Vermont Community Foundation Spark! grant, aims to build our community's strengths by offering free and accessible laptop and wi-fi access to all.

Each Laptop & Hotspot Kit and Chromebook & Hotspot Kit has basic software, connects easily to its included wi-fi hotspot for internet access anywhere, and can be checked out of the Library for free like other Library materials. Each Hotspot Kit contains a hotspot that connects easily to any wi-fi-enabled device, such as a laptop or a smartphone. Chromebook Kits do not contain a hotspot so will need to be used in places where wi-fi is accessible.

Check out the Frequently Asked Questions below for more information.

Who can check out Laptop/Chromebook/Hotspot Kits?: Adults with active regular (not short term), resident library memberships in good standing may check out a kit. You will be required to sign a borrowing agreement each time you check out a kit.
How do I check out Laptop/Chromebook/Hotspot Kits?: Requests for kits can be made over the phone at 802-863-3403, in person at the Library, or through our catalog, like any of our other materials.
When, where, and how often can I check out Laptop/Chromebook/Hotspot Kits?: A Laptop & Hotspot Kit, Chromebook & Hotspot Kit, and Hotspot Kit may each be checked out once per month as available at the Tech Center Help Desk at the Fletcher Free Library at 235 College Street in Burlington, Vermont. Chromebook Kits may be checked out more than once per month as available.
How long can I keep Laptop/Chromebook/Hotspot Kits? May they be renewed?: Kits go out for one week and must be returned on their due date before closing. They may be renewed once if no one has put them on hold. The kits will be disabled if kept beyond their due date.
Do Laptop/Chromebook/Hotspot Kits have late fines?: Yes, each kit has late fines of $5.00 per day. Please bring them back on time so that the next patron will be able to use them. Unpaid fines may result in limited library borrowing privileges, and repeat violations of the DPP borrowing agreement may result in loss of access to the program.
Where and when can I return Laptop/Chromebook/Hotspot Kits?: You may return kits to the Help Desk during Library open hours. Do not return kits to the outside drop box as this may result in damage.
Will I be charged if any items in the kits are damaged while in my possession?: Yes, you are responsible for each component of the kit, including the carrying case, while you have it checked out, and will be charged a replacement cost if any of the components are damaged. Please see the borrowing agreement for more details.
Will documents that I have created or downloaded stay on the Laptop/Chromebook once I have returned it?: All documents saved to the Laptop/Chromebook are deleted every time it is shut down. We advise that you save your work on a flash drive or on a cloud storage account such as Google Drive if you are working on something you would like to keep.
What software programs are on the Laptop/Chromebook?: The laptop has basic Microsoft Office programs installed on it: Microsoft Word, Excel, PowerPoint and OneNote. The Chromebook does not have Microsoft Office.
Does the Laptop/Chromebook have the internet on it?: You can access the internet using the hotspot that is included in the Laptop & Hotspot Kit and Chromebook & Hotspot Kit.
Will library staff provide an orientation on the technology when I check it out?: A basic instruction sheet is included explaining how to turn on and connect the equipment. If you have further questions, please call the Tech Center at 802-865-7217.
I am not good with computers. Will Library staff help me use the laptop or answer technical questions?: Library staff is able to provide basic help with your computer, like how to turn it on, connect the wireless hotspot, or how to locate programs. For help, please call the Tech Center at 802-865-7217.

Thank you to our sponsors!